10.5 Writing assignment: A formal letter of complaint
Read the newspaper advert below by the company Golden Tours. This is the advert that convinced you to take a holiday in Mexico. Read also the comments you have written on the advert.
Then, write a letter of complaint to Golden Tours in which you will mention all of the points covered in your comments. Think about what do you want Golden Tours to do in response to your letter? This will be an important consideration when thinking about the end of the letter. What options exist for you? What can you ask of Golden Tours? Do you consider any of the problems to have ruined your holiday?
Note: Please review the guidelines on plagiarism. Your essays will be checked for copying other people's content.
How to submit the assignment:
- Click Add submission
- Upload a word document with your essay.
- Make sure the word document is saved as follows: assignment number-your name-index number (for example: 10.5-Anita Jankovic-311)
- Click Save changes at the bottom
- And finally, click Submit assignment